NABH Accreditation Standards for Small Healthcare Organisations (SHCO) 2nd edition - Quality Manager & Internal Auditor Course
- Description
- Curriculum
NABH Quality manager internal auditor course will help you learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities. On successful completion of this course, you will be able to optimize your auditing skills with the internationally recognized NABH accreditation standard and boost your audit capabilities. Also gain confidence in planning and performing an effective audit, as well as reporting and taking corrective action where necessary. This NABH quality manager and internal auditor training course develops the necessary skills to assess and report on the conformance and implementation of processes based on NABH accreditation standards for small healthcare organisation.
Who Should Attend?
- Anyone involved in the planning, implementing, maintaining, supervising or auditing of a small healthcare organisation quality management system
- Those who like to handle the role of a quality manager or internal auditor in a health care organisation
- Employees in a small healthcare organisation who wish to audit their small healthcare organisation’s quality management system
- Personnel who wish to pursue career as an small healthcare organisation quality manager and internal auditor
- Expert advisors in small healthcare organisation quality management system
Key Benefits
- Gain the skills to plan, conduct, report and follow up first and second party audits in accordance with ISO 19011
- Learn skills to lead an internal audit team
- Identify the aims and benefits of auditing small healthcare organisation quality management system
- Interpret requirements of NABH accreditation standards for audit application
- Grasp the application of risk-based thinking, leadership and process management
- Acknowledge the correlation between NABH accreditation standards for small healthcare organisation and other standards and regulatory frameworks
- Learn the latest techniques in conducting internal auditing of a small healthcare organisation quality management system according to NABH accreditation standards for small healthcare organisation
- Consolidate your expertise with the latest developments and contribute to the continuous improvement of the small healthcare organisation
Learning & Evaluation Method
This is a live and interactive course. Once you purchase the course, our team will contact you to plan the training. No matter where you are located, we schedule the classes based on your convenience and time zone. You can plan to attend the training in sessions of 4 or 8 hr duration, based on how much time you can spend in a day.
Certification
There are increasing numbers of organizations, who prefer candidates those who have certain certifications from recognized programs. Certification demonstrates your commitment to superior professionalism, upholding industry standards, and continued learning. These merits can help boost your professional credibility and prestige within your own network, in your organisation, with your current clients, and when pursuing new business opportunities. After the successful completion of the course and final exam, you will be awarded with a certificate of completion issued by QGlobal. Your credentials will be made available in the global online directory and can be verified by anyone searching with the certificate number. Without doubt we can say that our training courses are well recognized and sought after by organizations across various geographies.
Sample Certificate
Buy for group Are you planning to buy this course for a group? We have the best prices for you! Select ‘Buy for Group’ option and add to the cart. You will get a discount of 60 – 75% for a group of up to 10 participants. To make a group purchase, create your group name and add individual emails of up to 10 participants. Each participant will get the access to the course materials, exam and the certificate. We will arrange one live-online session for the entire group.
Total: 206 Courses View all
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1Introduction to standards and certification
- Purpose of standardization
- Benefits of certification
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2Introduction to NABH standards
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3Access, assessment and continuity of care (AAC)
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4Care of patients (COP)
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5Management of medication (MOM)
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6Patient rights and education (PRE)
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7Infection control (HIC)
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8Patient safety and quality improvement (PSQ)
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9Facility management and safety (FMS)
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10Responsibilities of management (ROM)
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11Human resource management (HRM)
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12Information management system (IMS)
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13Introduction to ISO 19011 2018 Guidelines for auditing management systems
- Scope
- Normative references
- Terms and definitions
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14ISO 19011 Principles of auditing
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15ISO 19011 Managing an audit program
- Establishing audit programme objectives
- Determining and evaluating audit programme risks and opportunities
- Establishing the audit programme
- Roles and responsibilities of the individual(s) managing the audit programme
- Competence of individual(s) managing audit programme
- Establishing extent of audit programme
- Determining audit programme resources
- Implementing audit programme
- Defining the objectives, scope and criteria for an individual audit
- Selecting and determining audit methods
- Selecting audit team members
- Assigning responsibility for an individual audit to the audit team leader
- Managing audit programme results
- Managing and maintaining audit programme records
- Monitoring audit programme
- Reviewing and improving audit programme
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16ISO 19011 Conducting an audit
- Initiating audit
- Establishing contact with auditee
- Determining feasibility of audit
- Preparing audit activities
- Performing review of documented information
- Audit planning
- Assigning work to audit team
- Preparing documented information for audit
- Conducting audit activities
- Assigning roles and responsibilities of guides and observers
- Conducting opening meeting
- Communicating during audit
- Audit information availability and access
- Reviewing documented information while conducting audit
- Collecting and verifying information
- Generating audit findings
- Determining audit conclusions
- Conducting closing meeting
- Preparing and distributing audit report
- Preparing audit report
- Distributing audit report
- Completing audit
- Conducting audit follow-up
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17ISO 19011 Competence and evaluation of auditors
- Determining auditor competence
- Personal behavior
- Knowledge and skills
- Achieving auditor competence
- Achieving audit team leader competence
- Establishing auditor evaluation criteria
- Selecting appropriate auditor evaluation method
- Conducting auditor evaluation
- Maintaining and improving auditor competence
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18ISO 19011 Audit role plays