ISO 9001 2015 Quality Management System (QMS) - Lead Auditor Course
Instructor
QGLOBAL ACADEMY
522
Students
enrolled
- Description
- Curriculum
ISO 9001 2015 lead auditor training course will help you learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities. On successful completion of this course, you will be able to optimize your auditing skills with the internationally recognized ISO 9001 2015 standard and boost your audit capabilities. Also gain confidence in planning and performing an effective audit, as well as reporting and taking corrective action where necessary. ISO 9001 2015 lead auditor course develops the necessary skills to assess and report on the conformance and implementation of processes based on ISO 9001 2015.
Who Should Attend?
- Anyone involved in the planning, implementing, maintaining, supervising or auditing of an ISO 9001 2015 quality management system
- Existing internal auditors
- Employees of any organisation who wish to audit their organisation’s quality management system
- Trainers, managers or consultants seeking to master a quality management system audit process
- Personnel who wish to pursue career in ISO 9001 2015 management system auditing
- Expert advisors in quality management
Key Benefits
- Develop the career as an ISO 9001 2015 quality management system lead auditor
- Become ISO 9001 2015 freelance lead auditor
- Gain the skills to plan, conduct, report and follow up first, second and third party audits in accordance with ISO 19011
- Learn skills to lead an audit team
- Identify the aims and benefits of an ISO 9001 2015 audit
- Interpret ISO 9001 2015 requirements for audit application
- Grasp the application of risk-based thinking, leadership and process management
- Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks
- Learn the latest ISO 9001 2015 lead auditor techniques
- Consolidate your expertise with the latest developments and contribute to the continuous improvement of the business
Learning & Evaluation Method
This is a live and interactive course. Once you purchase the course, our team will contact you to plan the training. No matter where you are located, we schedule the classes based on your convenience and time zone. You can plan to attend the training in sessions of 4 or 8 hr duration, based on how much time you can spend in a day.
Certification
There are increasing numbers of organizations, who prefer candidates those who have certain certifications from recognized programs. Certification demonstrates your commitment to superior professionalism, upholding industry standards, and continued learning. These merits can help boost your professional credibility and prestige within your own network, in your organisation, with your current clients, and when pursuing new business opportunities. After the successful completion of the course and final exam, you will be awarded with a certificate of completion issued by QGlobal. Your credentials will be made available in the global online directory and can be verified by anyone searching with the certificate number. Without doubt we can say that our training courses are well recognized and sought after by organizations across various geographies.
Sample Certificate
Buy for group Are you planning to buy this course for a group? We have the best prices for you! Select ‘Buy for Group’ option and add to the cart. You will get a discount of 60 – 75% for a group of up to 10 participants. To make a group purchase, create your group name and add individual emails of up to 10 participants. Each participant will get the access to the course materials, exam and the certificate. We will arrange one live-online session for the entire group.
Total: 206 Courses View all
All industries
[/vc_column][/vc_row]
$240
$190
[/vc_column][/vc_row]
$240
$190
[/vc_column][/vc_row]
$350
$290
[/vc_column][/vc_row]
$240
$190
[/vc_column][/vc_row]
$240
$130
[/vc_column][/vc_row]
$240
$190
[/vc_column][/vc_row]
$240
$190
All industries
[/vc_column][/vc_row]
$240
$190
Special
All industries
[/vc_column][/vc_row]
$240
$190
[/vc_column][/vc_row]
$240
$190
[/vc_column][/vc_row]
$240
$190
Aerospace Quality
[/vc_column][/vc_row]
$240
$190
[/vc_column][/vc_row]
$240
$190
[/vc_column][/vc_row]
$240
$190
[/vc_column][/vc_row]
$240
$190
[/vc_column][/vc_row]
$240
$190
[/vc_column][/vc_row]
$350
$290
Biotechnology
Aerospace Quality
[/vc_column][/vc_row]
$240
$130
Awareness training on ISO 9001 2015 standards
-
1
Introduction to standards and certification- Purpose of standardization
- Benefits of certification
-
2Introduction to ISO 9001 2015 standards
Application areas
Terms and definitions
Quality management principles
Process based approach
Plan-Do-Check-Act cycle
Risk based thinking
Benefits of certification
Certification process flow
-
3Quality management system principles
- Fundamental concepts
- Quality management system principles
-
4Terms and definitions
- Terms related to person or people
- Terms related to organization
- Terms related to activity
- Terms related to process
- Terms related to system
- Terms related to requirement
- Terms related to result
- Terms related to data, information and document
- Terms related to customer
- Terms related to characteristic
- Terms related to determination
- Terms related to action
- Terms related to audit
-
5ISO 9001 Context of the organisation
Understanding the organization and its context
Understanding the needs and expectations of interested parties
Determining the scope of the quality management system
Quality management system and its processes
Quizzes, discussions & role plays
-
6ISO 9001 Leadership
Leadership and commitment
Customer focus
Policy
Establishing the quality policy
Communicating the quality policy
Organizational roles, responsibilities and authorities
-
7ISO 9001 PlanningActions to address risks and opportunitiesQuality objectives and planning to achieve themPlanning of changes
-
8ISO 9001 Support
Resources
People
Infrastructure
Environment for the operation of processes
Monitoring and measuring resources
Organizational knowledge
Competence
Awareness
Communication
Documented information
Creating and updating
Control of documented information
-
9ISO 9001 Operation
Operational planning and control
Requirements for products and services
Customer communication
Determining the requirements for products and services
Review of the requirements for products and services
Changes to requirements for products and services
Design and development of products and services
Design and development planning
Design and development inputs
Design and development controls
Design and development outputs
Design and development changes
Control of externally provided processes, products and services
Type and extent of controlInformation for external providers
Production and service provision
Control of production and service provision
Identification and traceability
Property belonging to customers or external providers
Preservation
Post‐delivery activities
Control of changes
Release of products and services
Control of nonconforming outputs
-
10ISO 9001 Performance evaluationMonitoring, measurement, analysis and evaluationCustomer satisfactionAnalysis and evaluationInternal auditManagement reviewManagement review inputsManagement review outputs
-
11ISO 9001 Improvement
Nonconformity and corrective action
Continual improvement
Implementation training on ISO 9001 standards
-
12LI 01 Building the team
-
13LI 02 Conducting gap analysis
-
14LI 03 Preparing implementation plan
-
15LI 04 Creating awareness
-
16LI 05 Conducting training
-
17LI 06 Procuring documents
-
18LI 07 Creating management system manual
-
19LI 08 Creating policies and procedures
-
20LI 09 Creating forms and templates
-
21LI 10 Planning for certification
-
22LI 11 Implementation methodology
- Building the culture
- Plan-Do-Check-Act
-
23LI 12 Role of leadership in implementing the management system
- Leadership concepts
- Role of leaders in implementing the management system
- 12 Characteristics of team leaders and managers
-
24LI 13 Employee motivation and involvement
- Employee wants
- Achieving a motivated workforce
-
25LI 14 Obstacles in implementing the management system
- Inability to manage the change
- No planned review of the system
- Inadequate planning
- Not aligning the goals and matrices
- Poor commitment from top management
- Differences between departments and individuals
- Lack of awareness and not providing continuous training
- Poor documentation
- Inadequate monitoring, measuring and analysis of data and results
- Not paying attention to internal and external customers
- Failure to continually improve
- Failure to motivate and empower employees
Auditing ISO 9001 2015 Quality management system
-
26Introduction to ISO 19011 2018 Guidelines for auditing management systems
- Scope
- Normative references
- Terms and definitions
-
27ISO 19011 Principles of auditing
-
28ISO 19011 Managing an audit program
- Establishing audit programme objectives
- Determining and evaluating audit programme risks and opportunities
- Establishing the audit programme
- Roles and responsibilities of the individual(s) managing the audit programme
- Competence of individual(s) managing audit programme
- Establishing extent of audit programme
- Determining audit programme resources
- Implementing audit programme
- Defining the objectives, scope and criteria for an individual audit
- Selecting and determining audit methods
- Selecting audit team members
- Assigning responsibility for an individual audit to the audit team leader
- Managing audit programme results
- Managing and maintaining audit programme records
- Monitoring audit programme
- Reviewing and improving audit programme
-
29ISO 19011 Conducting an audit
- Initiating audit
- Establishing contact with auditee
- Determining feasibility of audit
- Preparing audit activities
- Performing review of documented information
- Audit planning
- Assigning work to audit team
- Preparing documented information for audit
- Conducting audit activities
- Assigning roles and responsibilities of guides and observers
- Conducting opening meeting
- Communicating during audit
- Audit information availability and access
- Reviewing documented information while conducting audit
- Collecting and verifying information
- Generating audit findings
- Determining audit conclusions
- Conducting closing meeting
- Preparing and distributing audit report
- Preparing audit report
- Distributing audit report
- Completing audit
- Conducting audit follow-up
-
30ISO 19011 Competence and evaluation of auditors
- Determining auditor competence
- Personal behavior
- Knowledge and skills
- Achieving auditor competence
- Achieving audit team leader competence
- Establishing auditor evaluation criteria
- Selecting appropriate auditor evaluation method
- Conducting auditor evaluation
- Maintaining and improving auditor competence
Course details
Duration
24 hr
Lectures
32
Quizzes
1
Level
Beginner
Popular courses
