ISO 21001 2018 Educational Organisations Management Systems (EOMS) - Lead Implementer Course

- Description
- Curriculum

ISO 21001 2018 management systems for educational organizations provides a common management tool for organizations providing educational products and services capable of meeting the needs and requirements of learners and other customers. It is a stand-alone management system standard, aligned with other ISO management system standards (such as ISO 9001, ISO 14001, etc.) through the application of the high level structure. ISO 21001 focuses on the specific interaction between an educational organization, the learner, customers and other relevant interested parties. All requirements of ISO 21001 are generic and intended to be applicable to educational organizations that provide, share and facilitate the construction of knowledge through teaching, training or research, regardless of type, size and the product and service provided. The standard therefore applies to the management system of any organization utilizing a curriculum to provide, share and transfer knowledge. An effective implementation is essential for educational organizations to maximize the performance and benefits of ISO 21001 2018 standards. ISO 21001 2018 lead implementer course is good for those who need an overview on the ISO 21001 2018 standards, or those who will be involved in the implementation of ISO 21001 2018 standards within an organization. ISO 21001 2018 implementation course will guide you through the implementation process by explaining the requirements of ISO 21001 2018 and how they can be applied using international best practices. Using a step-by-step approach, you will learn how to develop an implementation plan, create the necessary documentation, monitor the educational organisation management system, and achieve continual system improvement.
Who Should Attend?
- Anyone responsible for implementing ISO 21001 2018 standard
- Those who want to learn how to interpret the requirements of ISO 21001 2018 standard
- Teachers, lecturers and managers working in educational institutions
- Heads of various departments in an organisation
- Anyone looking to gain skills and knowledge in the educational organisation management system
- Job seekers interested in understanding the best management practices in the educational organizations
Key Benefits
- Understand concepts and importance of the ISO 21001 2018 management system
- Grasp the application of risk-based thinking, leadership and process management
- Interpret requirements of ISO 21001 2018 standard and its effective application for managing and improving the functioning of an organization through process approach.
- Understand and develop skills for implementation of management system to manage processes of the organization.
- Build stakeholder confidence by managing processes in line with the latest requirements
- Understand and develop problem solving skills
- Maintain and continually improve an organisation’s educational organisation management system
- Understand documents and records relevant to ISO 21001 2018 educational organisation management system , critical to the courses delivered and those required to meet student and regulatory requirements
- Learn skills in human resource management, supplier management, student management , operations management, inventory management and logistics management to ensure compliance to ISO 21001 2018 educational organisation management system
- Learn to identify and mitigate internal and external issues relevant to the organisation
- Learn to identify stakeholder expectations on educational organisation performance and prepare action plans to fulfill them
- Learn to define and optimize the processes in your organisation
- Identify improvement objectives and plans to achieve them
- Develop an effective communication plan
- Fill gaps in your professional knowledge
Learning & Evaluation Method
This is a live and interactive course. Once you purchase the course, our team will contact you to plan the training. No matter where you are located, we schedule the classes based on your convenience and time zone. You can plan to attend the training in sessions of 4 or 8 hr duration, based on how much time you can spend in a day.
Certification
There are increasing numbers of organizations, who prefer candidates those who have certain certifications from recognized programs. Certification demonstrates your commitment to superior professionalism, upholding industry standards, and continued learning. These merits can help boost your professional credibility and prestige within your own network, in your organisation, with your current clients, and when pursuing new business opportunities. After the successful completion of the course and final exam, you will be awarded with a certificate of completion issued by QGlobal. Your credentials will be made available in the global online directory and can be verified by anyone searching with the certificate number. Without doubt we can say that our training courses are well recognized and sought after by organizations across various geographies.
Buy for group Are you planning to buy this course for a group? We have the best prices for you! Select ‘Buy for Group’ option and add to the cart. You will get a discount of 60 – 75% for a group of up to 10 participants. To make a group purchase, create your group name and add individual emails of up to 10 participants. Each participant will get the access to the course materials, exam and the certificate. We will arrange one live-online session for the entire group.
Total: 206 Courses View all
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1Introduction to standards and certification
- Purpose of standardization
- Benefits of certification
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2Introduction to ISO 21001 2018 standards
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3ISO 21001 Context of the organization
- Understanding the organization and its context
- Understanding the needs and expectations of interested parties
- Determining the scope of the management system for educational organizations
- Management system for educational organizations (EOMS)
- ISO 21001 Leadership
- Leadership and commitment
- Policy
- Organizational roles, responsibilities and authorities
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4ISO 21001 Leadership
- Leadership and commitment
- Policy
- Organizational roles, responsibilities and authorities
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5ISO 21001 Planning
- Actions to address risks and opportunities
- Educational organization objectives and planning to achieve them
- Planning of changes
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6ISO 21001 Support
- Resources
- Competence
- Awareness
- Communication
- Documented information
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7ISO 21001 Operation
- Operational planning and control
- Requirements for the educational products and services
- Design and development of the educational products and services
- Control of externally provided processes, products and services
- Delivery of the educational products and services
- Release of the educational products and services
- Control of the educational nonconforming outputs
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8ISO 21001 Performance evaluation
- Monitoring, measurement, analysis and evaluation
- General
- Satisfaction of learners, other beneficiaries and staff
- Monitoring of satisfaction
- Handling of complaints and appeals
- Other monitoring and measuring needs
- Methods for monitoring, measurement, analysis and evaluation
- Analysis and evaluation
- Internal audit
- Management review
- General
- Management review inputs
- Management review outputs
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9ISO 21001 Improvement
- Nonconformity and corrective action
- Continual improvement
- Opportunities for improvement
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10LI 01 Building the team
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11LI 02 Conducting gap analysis
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12LI 03 Preparing implementation plan
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13LI 04 Creating awareness
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14LI 05 Conducting training
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15LI 06 Procuring documents
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16LI 07 Creating management system manual
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17LI 08 Creating policies and procedures
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18LI 09 Creating forms and templates
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19LI 10 Planning for certification